City of Boston Contacts

In case of emergency, you can reach local responders by dialing 911 or 617-343-4911
You are encouraged to call either of these two numbers to report any suspicious activity, even if you do not believe it to be an emergency.

Mayor’s 24-hour Constituent Services
Enter public service requests, access/forms/permits/applications, make payments, and more.
Go online –
Download the app – Citizen’s Connect (learn more here):
Call – 617-635-4500

South End Neighborhood Coordinator
Neighborhood Coordinators facilitate the delivery of neighborhood services in collaboration with city departments and serve as the primary point of contact for constituents to communicate with the Mayor’s office

Jordan Deasy - or 617.635.3485

Landmark District Commission

If you’re planning on doing any work to the exterior of your property in the South End, you should contact the South End Landmark District Commission to confirm if approval for the work is necessary. The Commission’s jurisdiction includes all front facades, roofdecks (when visible from a public way), and building sides and rear elevations (when visible from a public way or public open space). Learn more and download applications here:

For any questions, please contact Meghan Hanrahan at